At Orora Fresh, we are committed to protecting your privacy and using your data carefully. In this policy, we outline what personal data we collect, why we collect it and what we do with it.
What is personal data and what personal data is being collected?
Personal data is any information that can be used to identify a specific individual directly or indirectly. These data elements can include but are not limited to your name, email address, telephone number, address, and any other data provided on contact forms, email inquiries or through registration processes as a Orora Fresh customer that can identify you as an individual. You are not required to provide the personal data that we request. However, if you choose not to provide that data, we may not be able to provide the products or services you request.
Who is collecting the data?
Our Marketing, HR, Communications and Legal teams collect personal data on our websites, through external communications and marketing initiatives in order to complete user registrations, assist with account-related inquiries, process orders, perform other account services, conduct recruitment activities and to provide information regarding our products and services. We also use this data to analyze our website and other marketing efforts in order to provide a better online experience.
How is this data being used?
We collect, receive and store personal data whenever you interact with us online or when you use our “Contact Us” form, sign in form and registration forms. The data collected may also include personal data that you provide directly, data we collect through third-party tools and services and data we collect from other sources such as from marketing emails, complete a survey or register for an account to buy our products.
This data is used in order to determine how to improve your experience of our website, how to personalize the site for our customers and keep track of the domains from which people visit us. We analyze this data for trends and statistics. Lastly, we use this data to process your requests and transactions, respond to your inquiries, and for other business purposes as required by law.
We do not sell, rent, loan, or transfer any personal information regarding our customers to any unrelated third parties without your approval. You may also opt out at any time. If you have any questions regarding our practices, please contact us for additional information.
How do we protect your personal data?
We take the security of your personal data very seriously. Accessing your personal data is only permitted among our team members on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.
How long do we keep your personal data for?
We will keep your personal data for as long as we need it for the purpose it is being processed for or as required by law.
What are your rights?
You have the right to object to certain uses of your personal data. To exercise your rights, please email us at You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.
Right to access and rectification: You have the right to access, change or correct your personal data. Please contact us to exercise this right.
Right to data portability: The personal data you provide us can be moved, copied or transmitted electronically in certain circumstances.
Right to be forgotten: In some cases, you have the right to request the deletion of your data. If you would like us to delete this data, please submit a request and we will take reasonable steps to respond in accordance with legal requirements. If we no longer need the personal data we collect for any purpose and we are not required by law to keep it, we will do what we can to delete, destroy or permanently remove any data that could be used to personally identify you.
Right to restrict processing: Under certain circumstances, you have the right to restrict the processing of your personal data.
Right to object: Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).
Right to lodge a complaint: If you object to the way we process your personal data, you have the right to lodge a complaint with a Supervisory Authority.
Right to withdraw consent: You may withdraw your consent to the use of your personal data at any time, even if you have provided consent to the use of your personal data in the past. To withdraw consent, please email us.
Rights related to automated decision-making: You have the right to human intervention, to express your point of view, to obtain an explanation of a decision reached after an assessment, and to challenge a decision based solely on automated processing and which produces legal or other significant effects on you.
Privacy for Children
Orora Fresh is committed to protecting the privacy of children. Our websites are intended for use by adults. We do not knowingly collect information about children or sell products to children. If you are a child, we kindly ask that you do not use our website. If we discover that we have collected personal data from a child, we will delete that data as soon as we are able.
How to contact us or request to opt-out
Please contact us at 1-888-526-3723 or at firstname.lastname@example.org if you any questions or would like to review, access, delete, correct or update your personal information. You can also submit written inquiries to Marketing Department, 6600 Valley View Street, Buena Park, CA, 90620, USA.
We may update this policy from time to time. We will provide notice of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.